Order Taking Service

An answering service for order taking can give your business that personal touch and free you and your employees for more challenging tasks.

In an age of internet shopping carts and automated operators you might be wondering why a business would want an order taking service. The answer is simple: because it provides something no e-shopping cart can deliver—a fast, personal response to a customer’s need.

Our order taking service clients want their customers to experience a live operator each time they call. Does it help them gain the competitive edge? Absolutely. It signifies that you care about your customers and it allows your employees to focus on more challenging aspects of your business.

When your customer uses our answering service for order taking you can be sure that our operators have been professionally trained and know the products and services you offer.

We train our staff to make the most of any sales opportunity—offering featured products, up-selling to a larger quantity or higher-end product, and cross-selling complementary products. You can rest assured knowing that when your customers call our order taking service they will get only the best.

Services

• Inbound Order Taking
• Up-Selling
• Cross-Selling
• Dispatching of orders by Pager, Fax, E-mail or Voice Mail
• Local Telephone Numbers
  
  

Regardless of the size of your business, we can provide an answering service for order taking that meets your requirements. And, you can be up and running with no disruption to your current business operations. We’ll take care of all the details. Find out now.